Learnings from the dev team
I’m in the middle of a redesign project at the moment and as usual Design Thinking played a great part in how I approached it. Design Thinking teaches us to put our effort into figuring out the problem properly before we even think about going near a solution. Then, when you have some solutions, test them all thoroughly.
So this is what we’ve been doing in this project. Plenty of time was spent with customers up front to ensure that we were focusing on the right things. The issues were clearly defined and solutions designed.
Right now I’m building out the prototypes and testing them to see how they perform, but here’s the thing: some of the prototypes clearly aren’t going to do very well in testing, that’s fairly clear before the tests even go live.